At Dheemahi, we respect your privacy and are committed to protecting the information you share with us while using our website.

Information We Collect

When you place an order, contact us or interact with our website, we may collect information such as:

• Full Name
• Mobile Number
• Email Address
• Shipping Address
• City
• State
• Pincode
• Order details
• Payment transaction information

We collect information that is reasonably required to process your orders and provide our services.

How We Use Your Information

Your information may be used to:

• Process and fulfil your orders
• Process payments
• Arrange delivery
• Contact you regarding your order
• Provide order and shipping updates
• Respond to customer support requests
• Process cancellations and refunds
• Improve our website and services
• Maintain transaction and business records

Payment Information

Payments on the website may be processed through third-party payment gateways such as Razorpay.

Dheemahi does not intentionally store your complete card, UPI, net banking or other sensitive payment credentials on its own servers.

Payment information is processed by the applicable payment gateway according to its policies and security standards.

WhatsApp Communication

If you contact Dheemahi through WhatsApp, information shared during the conversation may be used to respond to your enquiry or assist with your order.

Cookies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Remember certain preferences
• Improve user experience
• Maintain website security
• Understand website usage

Third-Party Services

Dheemahi may use trusted third-party services for:

• Payment processing
• Shipping and logistics
• Website hosting
• Analytics
• Communication

These services may process information as necessary to provide their respective services.

Data Security

Dheemahi takes reasonable technical and organizational measures to protect your information from unauthorized access, misuse, alteration or disclosure.

However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

Sharing of Information

Dheemahi does not sell your personal information.

Information may be shared with service providers where reasonably necessary to:

• Process payments
• Deliver orders
• Provide customer support
• Operate and maintain the website

Your Rights

You may contact us regarding your personal information or raise concerns about the way your information is being used, subject to applicable laws.

Policy Updates

Dheemahi may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated revision date.

Contact Us

For privacy-related questions:

Dheemahi
Email: hello@dheemahi.com
WhatsApp: +91-7392929739
Location: B desai road mumbai - 400026