Welcome to Dheemahi.

By accessing or using the Dheemahi website and placing an order, you agree to these Terms & Conditions.

1. About Dheemahi

Dheemahi offers a curated Pooja Kit containing essential pooja samagri for devotional use.

The product information, contents and other details displayed on the website are provided to help customers understand the product before placing an order.

2. Product Information

Dheemahi makes reasonable efforts to ensure that product descriptions, images and information displayed on the website are accurate.

Actual product appearance, colour, packaging or presentation may vary slightly from images shown on the website.

Product contents and quantities should be considered according to the information displayed on the product page at the time of purchase.

3. Product Price

The price displayed on the website is the applicable product price at the time of purchase.

The MRP of the Dheemahi Pooja Kit is ₹899, unless otherwise displayed on the website.

Shipping charges may be applicable separately and may be calculated according to the actual courier cost.

4. Placing an Order

When you place an order through the website, you are requesting to purchase the selected product.

Dheemahi reserves the right to cancel or decline an order in situations including:

• Product availability issues
• Incorrect pricing caused by a technical error
• Incomplete or incorrect customer information
• Suspected fraudulent transactions
• Delivery restrictions
• Other circumstances that prevent fulfilment of the order

If an order is cancelled after successful payment, the applicable refund will be processed according to the Refund & Cancellation Policy.

5. Payments

Payments may be processed through authorized third-party payment gateways, including Razorpay.

An order will be considered successfully paid only after confirmation of the transaction by the payment gateway and Dheemahi's system.

Customers are responsible for providing accurate information during checkout.

6. Shipping & Delivery

Shipping charges are based on the applicable courier cost.

Delivery timelines may vary depending on:

• Delivery location
• Courier availability
• Weather conditions
• Public holidays
• Logistics conditions
• Other unforeseen circumstances

Once the order has been handed over to the courier, delivery is subject to the courier provider's service conditions.

7. Customer Information

Customers are responsible for providing accurate:

• Name
• Mobile Number
• Email Address
• Shipping Address
• City
• State
• Pincode

Dheemahi cannot be held responsible for delivery delays resulting from incorrect or incomplete information provided by the customer.

8. Cancellation & Refunds

Cancellation and refund requests are subject to the Refund & Cancellation Policy published on the website.

9. Intellectual Property

All content available on the Dheemahi website, including:

• Brand name
• Logo
• Images
• Text
• Graphics
• Videos
• Website design
• Product content

is owned by or used by Dheemahi and may not be copied, reproduced, distributed or used for commercial purposes without prior permission.

10. Prohibited Use

You agree not to:

• Attempt unauthorized access to the website or CMS
• Introduce malicious code
• Misuse website functionality
• Attempt fraudulent transactions
• Copy website content without permission
• Interfere with the operation or security of the website

11. Website Availability

Dheemahi makes reasonable efforts to keep the website available and functioning properly.

However, temporary interruptions may occur due to:

• Maintenance
• Hosting issues
• Technical problems
• Network issues
• Third-party service interruptions

12. Changes to These Terms

Dheemahi may update these Terms & Conditions from time to time.

Any updated version will be published on this page with a revised date.

13. Contact Us

For questions regarding these Terms & Conditions:

Dheemahi
Email: hello@dheemahi.com
WhatsApp: +91-7392929739
Location: B desai road mumbai - 400026